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Information for purchasers

Below you will find the legal notices concerning your rights under the regulations on distance contracts and electronic commerce

§ 1 Entry of Contract into Effect

The seller’s offer of goods via the internet does not represent a binding offer to enter into a contract of purchase but an invitation to submit an offer. The purchaser may make his/her/its offer to purchase by telephone, in writing, by fax, by e-mail or via the ordering system that is part of the seller’s online shop. During a purchase via the online shop the goods to be purchased are placed in a virtual “shopping basket”. By clicking on the appropriate button on each page the customer may access the “shopping basket” and amend it. The purchaser then enters his/her/its personal data and selects the payment and delivery options. Prior to final submission of the offer to purchase the customer has the opportunity to review his/her/its information once more and to amend or cancel the purchase. When the customer sends the order by clicking on the button “Order subject to a charge”, “Order subject to payment” or “Purchase”, he/she/it makes a binding offer. The customer then receives an automated e-mail regarding receipt of his/her/its order. This confirmation of receipt does not, however, amount to the conclusion of a contract.

Acceptance of the offer (and thereby entry into the contract) always occurs separately, either through confirmation in writing confirming to the purchaser that the order is being processed or the goods delivered or through dispatch of the goods.

In those cases where, within seven working days, the purchaser receives no confirmation of the order or communication relating to delivery or does not receive the goods, he/she/it is no longer bound to the order. Where relevant, any payments already made will, in this case, immediately be returned.

§ 2 Prices, Delivery Charges

Prices in the relevant offers are quoted inclusive of value added tax (where relevant). The prices listed are the final prices. They include all price components including all applicable taxes.

Only in the case of deliveries abroad may further taxes (e.g. in case of a purchase within the European Community) and/or duties (e.g. customs duties) be payable in certain cases by the purchaser; however, these shall not be paid to the seller but to the responsible customs or tax authorities.

The purchaser must also bear the delivery charges. These are not included in the purchase price. The costs can be accessed via the “Delivery charges” page and are shown separately in the course of the order process.

§ 3 Language of Contract, Storage of the Text of the Contract

The sole language of the contract is English. The text of the contract (order information and general commercial terms and conditions) is kept by the seller. Stored items are, however, only accessible to the purchaser short-term if at all. The purchaser is responsible for obtaining his/her/its own print-out of the contract and for keeping a record of the contract.

§ 4 Warranty rights 

Statutory warranty rights exist on all goods from our shop

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