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Notice of withdrawal

Consumers have a right of revocation as set out below. In this context a consumer is any natural person who enters into a legal transaction for a purpose which cannot be attributed to either his/her commercial or freelance professional activity:


The following conditions shall apply if only one packet is sent:


Cancellation policy

Right of cancellation

You are entitled to cancel this contract within 100 days without providing grounds for doing so.

The cancellation period is 100 days from the day on which you or a third party designated by you, but who is not the carrier, have/has taken receipt of the goods.

In order to exercise your right of cancellation you need to inform us

Spet. GmbH
Erfurter Ring 9
38444 Wolfsburg (DE)
Telephone: +49 (0)5361-89075-3
Fax: +49 (0)5361-89075-10
E-Mail: infonospamplease@nospampleaseSTRASS.com

of your decision to cancel this contract by providing clear notification (e.g. a letter sent by post, a fax or an email). You may use the attached sample cancellation form for this purpose. However, use of the form is not mandatory.

In order to comply with the cancellation period, it is sufficient for you to send notice (that you are exercising your right of cancellation) before the cancellation period expires.

Consequences of cancellation

If you cancel this contract we are obliged to repay all payments we have received from you, including delivery charges (with the exception of additional costs arising due to your selection of a form of delivery other than the cheapest standard delivery offered by us) promptly and no later than within 14 days of the day on which notice of your cancellation was received by us. For this repayment we shall use the same means of payment as you used for the original transaction unless expressly agreed otherwise with you; under no circumstances will you incur charges for this repayment. We may decline repayment until we have received the goods or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or surrender the goods to us promptly and in any case no later than within 14 days of the day on which you notify us of cancellation of this contract. The time limit is met provided you dispatch the goods prior to expiry of the 14-day time limit. You shall bear the direct costs of returning the goods. You are only obliged to pay for any loss of value of the goods if such loss of value is attributable to the goods being handled other than to test their fitness for purpose, features and functionality.


The following conditions shall apply to partial or individual packages:


Cancellation policy

Right of cancellation

You are entitled to cancel this contract within 100 days without providing grounds for doing so.

The cancellation period is 100 days from the day on which you or a third party designated by you, but who is not the carrier, have/has taken receipt of the last instalment or last item.

In order to exercise your right of cancellation you need to inform us

Spet. GmbH
Erfurter Ring 9
38444 Wolfsburg (DE)
Telephone: +49 (0)5361-89075-3
Fax: +49 (0)5361-89075-10
E-Mail: infonospamplease@nospampleaseSTRASS.com

of your decision to cancel this contract by providing clear notification (e.g. a letter sent by post, a fax or an email). You may use the attached sample cancellation form for this purpose. However, use of the form is not mandatory.

In order to comply with the cancellation period, it is sufficient for you to send notice (that you are exercising your right of cancellation) before the cancellation period expires.

Consequences of cancellation

If you cancel this contract we are obliged to repay all payments we have received from you, including delivery charges (with the exception of additional costs arising due to your selection of a form of delivery other than the cheapest standard delivery offered by us) promptly and no later than within 14 days of the day on which notice of your cancellation was received by us. For this repayment we shall use the same means of payment as you used for the original transaction unless expressly agreed otherwise with you; under no circumstances will you incur charges for this repayment. We may decline repayment until we have received the goods or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or surrender the goods to us promptly and in any case no later than within 14 days of the day on which you notify us of cancellation of this contract. The time limit is met provided you dispatch the goods prior to expiry of the 14-day time limit. You shall bear the direct costs of returning the goods. You are only obliged to pay for any loss of value of the goods if such loss of value is attributable to the goods being handled other than to test their fitness for purpose, features and functionality.


The following cancellation policy applies to the purchase of vouchers:


Cancellation policy

Right of cancellation

You are entitled to cancel this contract within 100 days without providing grounds for doing so.

The cancellation period is 100 days from the day on which you or a third party designated by you, but who is not the carrier, have/has taken receipt of the last instalment or last item.

In order to exercise your right of cancellation you need to inform us

Spet. GmbH
Erfurter Ring 9
38444 Wolfsburg (DE)
Telephone: +49 (0)5361-89075-3
Fax: +49 (0)5361-89075-10
E-Mail: infonospamplease@nospampleaseSTRASS.com

of your decision to cancel this contract by providing clear notification (e.g. a letter sent by post, a fax or an email). You may use the attached sample cancellation form for this purpose. However, use of the form is not mandatory.

In order to comply with the cancellation period, it is sufficient for you to send notice (that you are exercising your right of cancellation) before the cancellation period expires.

Consequences of cancellation

If you cancel this contract we are obliged to repay all payments we have received from you, including delivery charges (with the exception of additional costs arising due to your selection of a form of delivery other than the cheapest standard delivery offered by us) promptly and no later than within 14 days of the day on which notice of your cancellation was received by us. For this repayment we shall use the same means of payment as you used for the original transaction unless expressly agreed otherwise with you; under no circumstances will you incur charges for this repayment.

The voucher does not have to be returned to us in the event of cancellation.

You are only obliged to pay for any loss of value of the goods if such loss of value is attributable to the goods being handled other than to test their fitness for purpose, features and functionality.


Exceptions to the right of cancellation

Unless the parties have agreed otherwise, the right of cancellation does not exist in the case of the following contracts:

  1. Contracts for the supply of goods that are not ready-made and for the manufacture of which an individual selection or instruction by the consumer is key or which are clearly tailor-made to the consumer’s personal requirements;
  2. Contracts for the supply of perishable goods or goods that would quickly pass their use-by date;
  3. Contracts for the supply of sealed goods which for health protection or hygiene reasons are not suitable for return once their seal has been broken following delivery;
  4. Contracts for the supply of goods where these have, by their nature, been mixed with other goods following delivery;
  5. Contracts for the delivery of alcoholic beverages the price of which was agreed when the contract was made but which cannot be delivered until at least 30 days after the contract was entered into and the current value of which varies in line with the market, over which the contractor has no influence;
  6. Contracts for the delivery of audio or video recordings or computer software in sealed packaging if the seal has been broken following delivery;
  7. Contracts for the delivery of newspapers, magazines or journals with the exception of subscription contracts;
  8. Contracts for the supply of goods or provision of services, including financial services, the cost of which depends on market fluctuations over which the contractor has no influence and which may occur within the cancellation period, in particular services in connection with shares, with interests in open-ended investment funds within the meaning of Section 1 (4) of the German Capital Investment Code (Kapitalanlagegesetzbuch) and with other negotiable securities, currencies, derivatives or money market instruments;
  9. Contracts for the provision of services in the accommodation sectors for purposes other than habitation, the carriage of goods, lease of vehicles, supply of meals and beverages or for the provision of other services in connection with leisure time activities if the contract for the provision of the services specifies an exact date or period. This does not apply to contracts for package tour services under Section 651a of the German Civil Code (Bundesgesetzbuch) where these are entered into outside business premises unless the oral negotiations that are the basis for entry into the contract are conducted based on the consumer’s prior booking;
  10. Contracts that are entered into in the context of a form of sale where the contractor offers goods or services to consumers who are present in person or who are given such an opportunity, and moreover in a transparent process conducted by the auctioneer based on competitive bids where the winning bidder is obliged to acquire the goods or services (public auction);
  11. Contracts where the consumer has expressly invited the contractor to visit in order to carry out urgent repairs or maintenance work; this does not apply in regard to further services carried out during the visit which the consumer has not expressly requested or in regard to goods supplied in the course of the visit which are not specifically required as replacement parts in the course of the maintenance or repair work;
  12. Contracts for betting and lottery services unless the consumer has assented to the contract by telephone or the contract has been entered into outside business premises; and
  13. Notarised contracts; this applies to distance contracts for financial services only where the notary confirms that the rights of the consumer under Section 312d (2) are protected.

Cancellation form

Please complete this form and return it to us if you wish to cancel the contract

To:

Spet. GmbH
Erfurter Ring 9
38444 Wolfsburg (DE)
Germany

Fax: +49 (0)5361-89075-10
E-Mail: infonospamplease@nospampleaseSTRASS.com

I/we (*) hereby cancel the contract entered into by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)





Order placed on (*) / received on (*):


Name of the consumer(s):


Address of the consumer(s):


Signature of the consumer(s):


Date:


(*) Please delete as appropriate.

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